Terms & Conditions Spade96 — A Complete Guide for All Malaysian Members

To register for and use the services Spade96, you must satisfy all of the following conditions without exception:

• At least 18 years on the date of registration.
• Is legally eligible to enter into a binding agreement in Malaysia.
• Register only one account on your own behalf – holding multiple accounts is strictly prohibited.
• Providing accurate, complete, and up-to-date information during registration, including your full name, phone number, and email address.
• Not included on any self-exclusion list or gambling prohibition list maintained by any recognised authority.

Spade96 reserves the right to request identity document verification (such as a copy of a Malaysian MyKad) at any time to confirm member eligibility. Failure to provide the requested documents within the specified timeframe may result in a temporary account suspension.

Information provided during registration must be accurate and kept up to date should any changes occur. Accounts found to be using false information or another person's identity will be closed immediately, and account balances may be withheld subject to further investigation.

Spade96 supports a wide range of local Malaysian payment methods for members' convenience. All deposits and withdrawals are processed in Malaysian Ringgit (RM).

Supported payment methods:

• Touch 'n Go eWallet
• DuitNow (QR and account transfer)
• GrabPay
• Boost eWallet
• ShopeePay
• FPX Internet Banking (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, and other local banks)

For anti-money laundering purposes, all withdrawals are processed to the same payment method used for your most recent deposit. Spade96 reserves the right to request additional identity verification for withdrawals exceeding RM 10,000.

No transaction fees are charged to members for standard deposits or withdrawals. However, financial service providers may impose their own charges, which are outside Spade96's control.

Spade96 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the following terms and conditions:

• Each bonus has a wagering requirement that must be met before a withdrawal can be processed. Typical wagering requirements range from 10x to 35x the bonus value, depending on the type of promotion.
• Bonuses cannot be withdrawn directly — they must first be wagered in accordance with the applicable terms.
• Certain games may not be eligible to contribute towards bonus wagering requirements. Slots typically contribute 100%, while table games may contribute at a lower rate.
• Each member is entitled to the welcome bonus once only.
• Bonuses have validity period which varies — typically 7 to 30 days depending on the bonus type. Bonuses that expire without the wagering requirements being met will be automatically forfeited.
• Spade96 reserves the right to void bonuses and related winnings if there is evidence of promotional system abuse.

Special promotions tied to major sporting events — such as the Malaysia Super League football final, the Thomas Cup badminton championship, and major esports tournaments — may carry additional terms as stated on the relevant promotions page.

Spade96 reserves the right to modify, suspend, or terminate any promotion at any time, with or without prior notice.

All games available on the platform Spade96 — including slots, live casino, table games, progressive jackpots, and Sports Betting — are subject to the following rules:

• All slots games use Random Number Generator (RNG) that have been verified by independent international testing bodies to ensure true fairness and randomness.
• Game results recorded by the Spade96 system are final and binding. Any dispute must be submitted within 7 days of the incident.
• Confirmed bets cannot be cancelled. Please review your bet amount carefully before confirming.
• In the event of a technical disruption during an active game session, Spade96 will restore the session to its last valid state based on system logs. Any winnings or losses that occurred prior to the disruption will be recognised in accordance with verified system records.
• The use of third-party software, automated bots, or any unauthorised method to gain an advantage in games is strictly forbidden and may result in immediate account closure.

For Sports Betting in particular, odds displayed are accurate at the time of display but may change until the bet is confirmed. Spade96 uses a real-time odds system and is not responsible for any odds changes that occur between display and bet confirmation.

Account security Spade96 is a shared responsibility. We provide a multi-layered security infrastructure, but you should also take the following precautions:

• Use a strong, unique password for your Spade96 account — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Never share your login credentials with anyone, including family members, friends, or individuals claiming to represent Spade96.
• Enable two-factor authentication (2FA) for an added layer of protection — this feature is available in your account settings.
• Log out of your account after every session, especially when using a shared device.
• Notify the Spade96 support team immediately if you suspect your account has been accessed without authorisation.

Spade96 will not be held liable for any losses arising from a member's own disclosure of their login credentials. All transactions carried out using the correct login details are deemed to have been authorised by the account holder.

All members' personal and financial data is protected by 256-bit SSL encryption, and we are fully compliant with the Personal Data Protection Act (PDPA) Malaysia 2010. Your data will not be sold, shared, or disclosed to third parties without your consent, except as required by law.

Spade96 is committed to safe and responsible gaming. We believe gambling is a form of entertainment and should be enjoyed within healthy limits. We provide the following tools to help members stay in control:

If you or someone you know is showing signs of problem gambling, we encourage you to reach out to a Problem Gambling Helpline available in Malaysia. Spade96 does not provide counselling services, but we can help point you to the right resources.

Gambling should not be seen as a way to resolve financial problems or as a primary source of income. Only play with money you can afford to lose. More information is available on the Responsible Gaming ours.

Spade96 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any terms and conditions set out in this document.
• Holding multiple accounts.
• Use of false information or another person's identity during registration.
• Fraud, money laundering, or any other illegal activity.
• Colluding with other players to cheat the system or gain an unfair advantage.
• Abuse of the bonus or promotions system.
• Actions that compromise the integrity of the games or the platform.

For disputes relating to transactions or game outcomes, members must submit the dispute in writing to the Spade96 support team via email at support@spade96.biz within 7 days from the date of the incident. Spade96 will investigate and provide a response within 10 business days.

If a member is not satisfied with Spade96's decision, the matter may be referred to an independent third-party dispute resolution body in accordance with the procedure that will be communicated to the member.

Platform Spade96 provided "as is" and we make no guarantees regarding continuous availability, accuracy of information, or fitness for any particular purpose. Spade96 is not liable for:

• Financial losses arising from gambling activity on our platform.
• Service disruptions caused by system maintenance, technical failures, or factors beyond our control such as internet outages.
• Any indirect, consequential, or punitive losses incurred by a member.
• Actions by third parties, including game providers, banks, or eWallet providers, that are outside Spade96's direct control.

Maximum liability limit Spade96 to any member under any circumstances is limited to the net deposit amount made by that member within the 30 days prior to the claim.

Spade96 reserves the right to amend, add to, or update these Terms & Conditions at any time in response to operational needs, regulatory changes, or technical requirements. Changes take effect immediately upon publication on this page.

For changes deemed material or significant, Spade96 will endeavour to notify members via:

• A pop-up notification within the platform upon your next login.
• Email to the address registered to your account.
• Announcements on the platform's main page.

Continued use of the platform Spade96 after changes are published constitutes acceptance of the latest terms. If you do not agree with the changes, you have the right to close your account by contacting our support team.

If you have any questions, concerns, or feedback regarding the Terms & Conditions Spade96 our team is ready to assist:

• Email: support@spade96.biz – responded to within 4–6 hours
• Live Chat: Available 24/7 directly within the platform — response time under 2 minutes
• Language: Full support in Bahasa Melayu

For enquiries relating to Privacy Policy, Responsible Gaming or Frequently Asked Questions, please visit the relevant page for more details.